Phonetic Index Search- Process and Applications
Phonetic index search is an approach of vocal mining The technique processes an audio message, like a call recording, and generates useful business information based on the content of the call Although there are a number of advanced mining tools, phonetic indexing is considered the fastest one From[...]
Phonetic Indexing – A Better Approach than Speech Recognition?
Phonetic Indexing by Business Case When comparing speech recognition and keyword targeting - in which the software program is designed to transcribe entire sentences as an array of words - and phonetic indexing, you should start with how you will be using speech analytics technology For instance,[...]
Benefits of Phonetics-based Speech Analytics Engine
There are two types of technology that drive a speech analytics platform One is Large Vocabulary Continuous Speech Recognition, or LVCSR This is essentially speech-to-text technology and is dependent on the dictionary to identify words that are contained and spoken within phone conversations The[...]