Speech Analytics Resources
Access the CallFinder Library of Materials for Information on Speech Analytics
With over 27 years of experience providing telecommunications and marketing technology tools, we have developed a library of materials to help customers become effective at using our call recording and speech analytics solutions to gather critical business intelligence, monitor the customer experiences, work more effectively, and increase revenue. Check out some case studies which tell the success stories of customers using CallFinder to uncover business insights and make strategic decisions to improve their bottom line revenue. And, don’t miss our suite of white papers on the benefits of speech analytics and the many applications for the technology in your business.
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Learn more about CallFinder phonetics-based audio mining technology with real-time tracking and monitoring tools in our:
And, don’t miss the CallFinder Blog for other recent articles, infographics, and news on the speech analytics, customer experience, and contact center industries.
Call 1-800-639-1700 to speak with a CallFinder Specialist and schedule an online demonstration of our powerful, affordable and easy to use speech analytics solution, or contact us today.
- Speech Analytics White Papers
- Monitor & Improve Interactions with Speech Analytics
- Goodbye, Traditional QA. Hello, Speech Analytics!
- Use Speech Analytics to Monitor Agents, Improve Customer Experience
- Capture Voice of Customer (VoC) Data; Analyze the Customer Experience Your Team Delivers With Speech Analytics
- Gain Insight into the Customer Experience and Improve Agent Performance
- Beyond Call Recording and Quality Assurance
- Capture the Customer Experience, Gain Insights with Speech Analytics
- 7 Business Challenges to Overcome with Speech Analytics