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CallFinder Speech Analytics

How Speech Analytics Can Help

Every phone call with your customers contains valuable but unstructured Voice of Customer data. CallFinder quickly scans thousands of phone conversations in a systematic way, so that actionable trends begin to emerge, ultimately transforming unstructured, unleveraged data into actionable business insights that will help you improve the customer experience and ultimately have a positive impact on bottom line revenue.

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Who Should Use Speech Analytics

Companies and call centers looking to improve the customer experience are using speech analytics technology to capture business intelligence relevant to all areas of their business, including Sales, Customer Service, Marketing, Operations, and more. Listening to what your customers want and using those insights to improve the customer experience WILL have a direct impact on the bottom line. Discover how businesses are using speech analytics today to stay on top of their game.

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What You Get with CallFinder

We've been in the telecommunications business for more than 25 years, worked with thousands of businesses, and have routed and recorded many thousands of phone calls. When you work with us you'll get an affordable and flexible speech analytics solution, including call recordings for 100% of your inbound calls, an intelligent phoneme based search engine, and one-on-one account management and onboarding with a CallFinder Specialist.

How CallFinder Works

...not only is the technology easy to implement and start using to mine for keywords and phrases, CallFinder also has a finely tuned and exceptional on-boarding process. The CallFinder Specialists we work with are highly professional, enthusiastic and intelligent, and they have our full confidence. We work with many cloud-based technology providers and the CallFinder team easily outshines them with their attention to detail...

Vice President - Home Health Care Industry
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We Make Speech Analytics Affordable

We Make Speech Analytics Affordable

CallFinder is an innovative speech analytics software application that allows small to medium-sized businesses easily record and analyze customer conversations to generate more business, retain customers, work more effectively and gather critical business intelligence.

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Download our Free White Papers

We understand that education plays a vital role in the successful research and implementation of a speech analytics solution, and we're here to help make it easier. Access our library of free resources to learn more about CallFinder's solutions, and how speech analytics will help you improve business performance.


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