Apply Speech Analytics to any business challenge
CallFinder works with businesses and organizations in all industries to help them develop and reach their business objectives by gaining insight into the most valuable asset they have - their customers. Explore the different use cases to learn how CallFinder can help your business.
Automated Quality Monitoring
Augment your quality monitoring processes with automated tools to meet the demands of the modern contact center.
Explore AQM SolutionsRemote Workforce Solutions
Maintain productivity, agent engagement, and customer satisfaction levels in remote work environments with our work from home solutions.
Work From Home SolutionsCustomer Experience Management
Track agent performance, monitor script compliance, optimize call center monitoring, and improve the customer experience.
CX Mangement SolutionsCompliance Risk Management
Ensure agent script compliance to mitigate risk and avoid costly fines for businesses in highly scrutinized industries.
Compliance Risk SolutionsMarketing Strategy Optimization
Gain market intelligence and optimize marketing campaigns so that you can maximize your ROI and increase revenue.
Marketing Strategy SolutionsMeasure Sales Effectiveness
Monitor agent calls for sales effectiveness to improve call scripts, and coach your agents to close more deals and drive revenue.
Sales Effectiveness SolutionsTestimonials
We use CallFinder to identify areas where agents need additional coaching, which helps develop training content based on the trends we’ve seen within the calls. We continue to increase our compliance rates thanks to CallFinder.
Sam Wilkerson
Quality Assurance ManagerCallFinder has a great foundation, and they are continuously adding new features based on customer feedback. They created a new search algorithm based on our requests, using variable data that we sent them.
Steve Denbow
Senior Program ManagerWe have been extremely happy with everything, including the setup and onboarding. All the support staff and technical folks made it very easy to get things up and running. The continuous support also makes things extremely easy.
Dave Kilby
Director of OperationsSchedule a 15-minute Demo of CallFinder's Solution
Learn how CallFinder's speech analytics solutions provide easy-to-use, automated tools to overcome common business challenges across all departments. Schedule your 15-minute demo today!