Blog

CallFinder Blog

Insights

Decoding Large Language Models: The Engine Driving Textual Ingenuity

Insights

AI Doesn’t Run Businesses—People Do

Insights

happy, productive call center agent smiling

Boost Call Center Productivity by Improving Sentiment Scores

Insights

7 Ways to Reduce Employee Churn with Conversation Intelligence

Insights

AI’s Dirty Little Secret: It Can’t Tell Jokes

Insights

man on computer with graphics indicating QA for script compliance

Call Script Compliance: Use Cases for Reducing Risk with Speech Analytics

Insights

4 Innovative Ways to Use Call Sentiment Analysis in Contact Centers

Insights

two women at a computer looking at call center monitoring data

Ringing in Change: 6 Ways New Management Impacts Call Center Performance 

Insights

3 Reasons to Switch to Automated Call Quality Monitoring in 2024

Insights

CallFinder Shows ICUCCC How to Get Your QA Out of The 90’s with Automated Call Reviews

Insights

two women working in a drug rehab call center using call center analytics

Leveraging Call Center Analytics to Enhance Drug Rehab Centers

Insights

5 Problems Speech Analytics Solves for Crisis Hotline Call Centers

Request a Demo

Let us show you how CallFinder can transform your QA. Book your 15-minute demo today!

"*" indicates required fields

Privacy Policy*