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CallFinder Speech Analytics
CallFinder Speech Analytics
CallFinder proudly offers the only speech analytics software designed to transform outdated QA processes and deliver value to call centers without depleting internal resources.

Why Choose CallFinder Over Other Speech Analytics Solutions
Before you choose a call monitoring software, it’s imperative that you compare speech analytics solution vendors. Look at more than just their technology. Look at how they support their end users and the training they provide. To get the most out of a conversational speech analytics solution, you need to know how to use it, so the training and support a company provides are just as important as the system itself. Learn more about the benefits how CallFinder’s speech analytics solution, and how it can help your businesses thrive.

MSaaS Speech Analytics Solution With Built-In Client Support
CallFinder’s built-in client support is like no other in the industry. Every CallFinder speech analytics client is assigned to an experienced CallFinder analyst who becomes an extension of your QA team. Your Analyst works with you to define your goals and continue working with you well beyond implementation to ensure your success with our solution.Unlike other providers, CallFinder does all the heavy lifting for you so that you never need to hire outside consulting services or additional staff to get the most out of CallFinder.

Boost Efficiency
Reduce QA Time by 50%
CallFinder’s automated quality monitoring solution significantly lowers the time you spend on monitoring calls, giving you the ability to scale your QA processes without hiring more staff.

Exceed KPI Goals
Increase Sales by 30%
Learn how to meet team performance goals and generate sales conversions while promoting positive customer experiences using CallFinder’s agent insights and sentiment analysis.

Improve CSAT Scores
Reduce AHT by 15%
CallFinder’s automated scorecards help QA Managers uncover common customer issues and coach agents to quickly solve problems and move on to the next call to reduce Average Handle Times and overall cost.
Schedule A Demo
Learn how CallFinder’s speech analytics solution provides automated tools to overcome common challenges in the call center. Book your 15-minute demo today!