30% More Sales
40% Less Churn
30% Reduced AHT
Why Choose CallFinder Over Other Speech Analytics Solutions
Before you choose a software system to monitor calls, it’s imperative that you compare speech analytics solution providers. When you’re comparing vendors, look at more than just their technology. Look at how they support their end users and the training they provide. To get the most out of a conversational speech analytics solution, you need to know how to use it, so the training and support a company provides are just as important as the system itself. CallFinder's Managed Client Support sets us apart from other speech analytics providers. Learn how CallFinder helps business of all sizes and in all industries succeed and grow with our speech analytics solutions.
See CallFinder Case Studies
Video Testimonials
Methodist Health System increases payment plan percentages by 25% and self-pay collections by $150,000 per month through CallFinder’s solution.
Mitchell Taylor
Director of Collections
Aware Recovery Care increases admissions by coaching agents to handle calls with empathy and compassion using CallFinder's sentiment and emotion analysis.
Jennifer Small
Lead Admission Specialist
Best Dental significantly reduces patient call review time, and provides their Dental clients with call data and patient experience insights using CallFinder.
Erin Carmona
Director of First ImpressionsMSaaS Speech Analytics Solution with Built-in Client Support
CallFinder's built-in client support is like no other in the industry. Every CallFinder speech analytics client is assigned to an experienced CallFinder analyst who becomes an extension of your QA team. Your Analyst works with you to define your goals and continue working with you well beyond implementation to ensure your success with our solution.Unlike other providers, CallFinder does all the heavy-lifting for you so that you never need to hire outside consulting services or additional staff in order to effectively use CallFinder.
Learn About our Managed Client Support
Apply Speech Analytics to any business challenge
CallFinder works with businesses and organizations in all industries to help them develop and reach their business objectives by gaining insight into the most valuable asset they have - their customers. Explore the different use cases to learn how CallFinder can help your business.
Automated Quality Monitoring
Augment your quality monitoring processes with automated tools to meet the demands of the modern contact center.
Explore AQM SolutionsRemote Workforce Solutions
Maintain productivity, agent engagement, and customer satisfaction levels in remote work environments with our work from home solutions.
Work From Home SolutionsCustomer Experience Management
Track agent performance, monitor script compliance, optimize call center monitoring, and improve the customer experience.
CX Mangement SolutionsCompliance Risk Management
Ensure agent script compliance to mitigate risk and avoid costly fines for businesses in highly scrutinized industries.
Compliance Risk SolutionsMarketing Strategy Optimization
Gain market intelligence and optimize marketing campaigns so that you can maximize your ROI and increase revenue.
Marketing Strategy SolutionsMeasure Sales Effectiveness
Monitor agent calls for sales effectiveness to improve call scripts, and coach your agents to close more deals and drive revenue.
Sales Effectiveness SolutionsBoost Efficiency
Reduce QA Time by 50%
CallFinder's automated quality monitoring solution significantly lowers the time you spend on monitoring calls, giving you the ability to scale your QA processes without hiring more staff.
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Exceed KPI Goals
Increase Sales by 30%
Learn how to meet team performance goals and generate sales conversions while promoting positive customer experiences using CallFinder's agent insights and sentiment analysis.
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Improve CSAT Scores
Reduce AHT by 15%
CallFinder's automated scorecards help QA Managers uncover common customer issues and coach agents to quickly solve problems and move on to the next call to reduce Average Handle Times and overall cost.
Learn More Stay Competitive in Your Industry
At CallFinder, we understand that every industry is unique. And so is every business. Learn how CallFinder addresses the unique challenges of every industry to help businesses improve agent performance, enhance CX, and drive more revenue in the contact center.
BPOs & Call Centers
Evaluate CX, and hear customer interactions first-hand without hiring more staff.
Learn More About BPOsCredit Unions & Banks
Improve the member experience, while ensuring compliance & increasing payment rates.
Financial InstitutionsHealthcare
Maintain HIPAA compliance and a positive patient experience with actionable insights.
Healthcare SolutionsInsurance
Ensure agent script compliance to mitigate risk and other top priorities for insurance agencies.
Insurance AgenciesSmall Business
Learn how call monitoring software can benefit your startup or small to medium-sized business.
Startups & Small BusinessesEducation
Gain insights on current & prospective students to maintain and increase student enrollment.
Educational InstitutionsSchedule a 15-minute Demo of CallFinder's Speech Analytics Solution
Learn how CallFinder's speech analytics solutions provide easy-to-use, automated tools to overcome common business challenges across all departments. Schedule your 15-minute demo today!