Speech Analytics Solutions for Every Contact Center

CallFinder offers speech analytics solutions for any contact center in any industry. Our customized solutions help you increase efficiency and improve QA processes with flexible pricing plans to fit your specific needs and your budget.

CallFinder Solutions Overview 

Transform Manual Call Reviews into Automated QA with Speech Analytics

CallFinder gives you the tools to unlock valuable data from every customer interaction to modernize your contact center operations and promote positive change throughout your entire organization.

CallFinder Speech Analytics

Automated Call Quality Monitoring for Any Industry

CallFinder speech analytics solution is built to work for any organization or business, in any industry. Our automated call center monitoring software provides insights that inform every aspect of your call center, from creating better agent coaching programs to improving marketing strategies. Best of all, CallFinder increases productivity and improves the overall customer experience, no matter what industry you’re in. Learn more about the industries we serve.

Speech Analytics Experts

Speech Analytics Solutions for Any Business Problem

CallFinder’s speech analytics solutions offer a paradigm shift within your organization, unlocking a wealth of benefits that extend far beyond mere call transcription. If it’s time to modernize your call center and move from manual call monitoring to an automated QA solution like CallFinder, we are here to help! Learn more about how we help businesses and call centers overcome common challenges.

CallFinder Solutions

Speech Analytics & Conversation Intelligence

Automated Call QA

When you automate your call QA with CallFinder, you gain valuable insights on 100% of your calls instead of a handful of random samplings.

Customer Experience

CallFinder provides QA Managers with a comprehensive understanding of the customer experience while identifying which agents need more training.

Call Center Performance

CallFinder’s call center performance monitoring software automatically boosts efficiency, giving QA managers time to create strategies for improving.

Agent Script Compliance

With CallFinder, you gain an accurate understanding of your agents strengths and knowledge gaps to improve agent scripts and training programs.

Marketing Intelligence

Optimize marketing campaigns and maximize advertising spend with the wealth of knowledge about customer preferences that you get with CallFinder.

Sales Effectiveness

Monitor calls for sales effectiveness to empower and train agents to close more deals and drive revenue with our easy-to-use call center software.

Scalable Pricing Models

Custom Pricing for Your Business Needs

CallFinder offers flexible pricing plans that can be adjusted as your business grows and your QA requirements evolve. We’re here to help you find the perfect solution that fits your specific needs and your budget. Visit our pricing page to learn more about our scalable pricing models.

We Do All the Heavy Lifting

Seamless Integration. Easy Implementation.

Our clients rave about how easily CallFinder integrates with existing call center systems. We designed our solution to work with any tech stack, and the best part? We do all the heavy lifting! That means you don’t have to worry about timelines, starting another huge project, or hiring outside consultants. CallFinder is not a project, and we work with a variety of call recording vendors. Learn more about CallFinder’s 100% integration success rate in this short video.

Conversational Speech Analytics

Conversation Intelligence for the Modern Call Center

Conversation intelligence, also known as conversational speech analytics, provides businesses with insights from customer interactions using sophisticated software. CallFinder offers conversation intelligence through our easy-to-use, cloud-based software, complete with automated features to boost call center efficiency, and make your life easier. Learn more about our conversation intelligence platform.

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Let one of our experts show you how to easily automate your QA and transform your CX.

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