CallFinder + Methodist Health System: Measuring Empathy to Increase Payments & Performance
Learn how Methodist measured empathy on every agent phone call to get the following results:
- 25% increase in payment plans
- $150,000/mo increase in self-pay collections
- Ensured consistent messaging
- Increased agent efficiency
- Improved the patient experience
Why Choose CallFinder
Learn how CallFinder can help your business make informed decisions with the following:
- Visually-intuitive insights
- Real-time data on every call
- User-friendly interface
- Fully customizable platform
- One-on-one training and support
CallFinder + Aware Recovery Care: Revolutionizing Call Center Management
“I would definitely recommend CallFinder to anyone trying to manage any level of a call center.” – Jennifer Small, Lead Admission Specialist
Watch the video to learn how CallFinder helped Jennifer and her team increase efficiency and admissions while coaching agents to show empathy and compassion.
CallFinder + Best Dental: Improving the Patient Experience with Actionable Insights
Erin Carmona discusses how CallFinder provided timely call data and actionable insights to improve the patient experience for their clients.
Give Customers the Best Experience
Are you providing a superior customer experience? Learn how CallFinder’s solution automatically monitors agent-customer interactions to improve KPIs, agent performance, and the customer experience.
CallFinder Speech Analytics Overview
Watch this video to learn how our powerful, affordable, and easy to use solution automates quality monitoring to improve performance across your organization.
Improve Call Quality Monitoring with Speech Analytics
Are you still manually monitoring customer interactions? Learn how CallFinder’s speech analytics solution offers a more efficient and affordable quality management strategy.