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Learn how to automate quality management to improve the customer experience, meet target KPIs, and achieve your business goals with our affordable, easy-to-use speech analytics solution.

CallFinder + Verve: Increase Member Satisfaction With More Coaching

“Our member experience score has gone from 4.3 in January to a 4.7 in June, because we’ve been able to focus on soft skills” -Cheryl Beams, Verve Service Manager. Cheryl Beams explains how CallFinder has made it possible for her team to focus on coaching and react quickly to call trends.

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Give Customers the Best Experience

Are you providing a superior customer experience? Learn how CallFinder’s solution automatically monitors agent-customer interactions to improve KPIs, agent performance, and the customer experience.

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