Sales Call Monitoring with Speech Analytics
Today’s consumers are exerting more knowledge and control during the buying process. This means your agents must be prepared with the right tools and knowledge. Not only are your customers armed with research and facts before they purchase, but the CX you offer may determine their purchasing decisions. Get your free copy of our Sales Call Center Software Product Overview to learn more.Download CallFinder Product Overview
Monitor Agent Performance & Improve Sales Effectiveness
CallFinder's sales call monitoring solution helps call center supervisors pinpoint why some sales agents are more successful than others to create realistic goals and improve sales effectiveness.
Schedule a 15-minute Demo of CallFinder's Sales Call Monitoring Solution
CallFinder's sales call center software and speech analytics technology provides businesses with valuable sales conversion data taken directly from customer interactions and placed in our cloud-based, user-friendly dashboard. Learn how CallFinder's automated, sales call quality monitoring solution can help your agents improve interactions and close more deals. Schedule your 15-minute demo today!
Reduce QA Time by 50%
CallFinder's automated quality monitoring solution significantly lowers the time you spend on monitoring calls, giving you the ability to scale your QA processes without hiring more staff.Case Study
Exceed KPI Goals
Increase Sales by 30%
Learn how to meet team performance goals and generate sales conversions while promoting positive customer experiences using CallFinder's agent insights and sentiment analysis.Case Study
Improve CSAT Scores
Reduce AHT by 15%
CallFinder's agent scorecards help QA Managers uncover common customer issues and coach agents to quickly solve problems and move on to the next call to reduce Average Handle Times and overall cost.White Paper
We use CallFinder to identify areas where agents need additional coaching, which helps develop training content based on the trends we’ve seen within the calls. We continue to increase our compliance rates thanks to CallFinder.
Sam WilkersonQuality Assurance Manager
CallFinder has a great foundation, and they are continuously adding new features based on customer feedback. They created a new search algorithm based on our requests, using variable data that we sent them.
Steve DenbowSenior Program Manager
We have been extremely happy with everything, including the setup and onboarding. All the support staff and technical folks made it very easy to get things up and running. The continuous support also makes things extremely easy.