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4 Quick Tips on Handling Angry Customers After the Holidays

Contact center agents regularly encounter frustrated and disappointed customers, especially during the holidays Add in a stressful pandemic with slower than usual mail deliveries, and customer service agents are still dealing with the aftermath of the COVID holiday season Fortunately, it is[...]

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Happy Holidays from CallFinder!

Happy Holidays from CallFinder! As we approach the new year, we'd like to take this opportunity to thank all of our customers for their continued support Please note that our office will be closed Monday, December 24th and Tuesday, December 25th As always, we offer 24/7 technical support if you[...]

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Halloween Roundup! From Fun Facts to Favorite Flicks

This Halloween, we thought it would be fun to put together a Halloween roundup of random facts and not-so-random favorites From the history of haunted Victorian mansions to Halloween cinema favorites, this roundup is intended to inform, delight, and give you a fright We hope you enjoy our picks[...]

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