Morgan Pulitzer, Author at CallFinder - Page 6 of 47

Archive for “Morgan Pulitzer” Post

Reduce Debt Collecting Risks with Speech Analytics

Debt collection is a massive industry, especially in the United States In fact, the USA is among the top 10 industrial nations with the most household debts This means debt collectors are consistently on the phone trying to recover payments This arduous process can cause hostile and dishonest[...]

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Implementing Speech Analytics To Make More Money

Contact centers in the United States these days is a huge industry, and is predicted to grow at a CAGR of 12% by the year 2025 [1]  This growth means more and more businesses are looking for solutions and technology that will help them maintain their relationships with their customers and achieve[...]

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New Sales Representative at CallFinder Speech Analytics

BURLINGTON, Vermont, March 19, 2018 – CallFinder (https://wwwmycallfindercom), a leading provider of speech analytics solutions, recently hired Daniel Bowne II, expanding their sales team  Bowne will be instrumental in assisting businesses discover the value of speech analytics by identifying[...]

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Solve Agent Attrition with Automated Call Scoring

Studies show that employment in the contact center industry has risen over the past several years by 218%, reaching upwards of 23 million people [1] But while the number of employees in contact center has grown, so has the amount of turnover Employee attrition is 151% on average in most other[...]

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How Speech Analytics Improves Patient Experience

The world of healthcare is perpetually evolving, as doctors and scientists discover new ways to do what was once deemed the impossible in medicine Yet for all these advancements, there is one arena in which healthcare tends to fall behind: customer care A survey showed healthcare was the 3rd[...]

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