CallFinder Blog

CallFinder Blog

CallFinder Welcomes New Software Engineer Steve Reilly

BURLINGTON, Vermont, October 4, 2018 – Leading speech analytics solution provider CallFinder welcomes new Software Engineer, Steve Reilly, to their development team Reilly will research and partake in developing new web-based applications, as well as improving existing applications, for both[...]

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Simple Ways to Meet Your Customer’s Expectations

Today’s consumers hold the power when it comes to a business’s success, and they know it That’s why it is so important to ensure customers receive a consistently excellent experience each time they interact with a business Recent studies show that 77% of consumers say the experience they[...]

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CallFinder Welcomes Dan Sorrell as New CTO

Welcome Aboard, Dan! BURLINGTON, Vermont, August 6, 2018 – Leading speech analytics solution provider CallFinder is pleased to announce the addition of Daniel Sorrell to the team as the new Chief Technical Officer As CTO, Sorrell oversees CallFinder’s development and[...]

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Stop Losing Customers to Long Hold Times!

Losing Customers Stop putting them on hold! It's probably no surprise that businesses are losing customers every day by putting them on hold According to a PwC Customer Experience Survey, “In the US, even when people love a company, 59% will walk away after several bad experiences, 17% after[...]

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True Facts About the ROI on Speech Analytics

Need to convince the decision makers at your company that the ROI on speech analytics justifies the cost Here are true facts about the return on investment with speech analytics technology ROI on Speech Analytics: Sales A speech analytics solution will boost sales It's that simple But we[...]

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