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Perform Regular Customer Call Analysis to Improve Operation Efficiency

Analyzing customer calls is becoming standard business practice among companies of all sizes and industries   Why   Because as business owners and managers, we are coming around and realizing that the conversations we have every day with our customers hold much more valuable information than we[...]

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800response Launches Speech Analytics Application

Customers Reduce Listening Time by Half with CallFinderTM BURLINGTON, VT – October 11, 2011 - 800response, the leading provider of vanity 800 numbers and web-based call tracking, announced today the launch of CallFinderTM, a unique speech-detection application that scans and analyzes call[...]

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