Company

We Are Speech Analytics Experts

We like to think of ourselves as the speech analytics experts because, well, that’s all we do. We’re all about delivering a truly different software experience. You never get something that’s out-of-the-box. On purpose.

What Sets Us Apart 

Our Managed Client Services support is a differentiator that none of our speech analytics competitors offer. Your CallFinder Analyst becomes an integral part of your QA team, and you will work with your Analyst on a recurring basis to optimize CallFinder to meet your evolving business needs. Our primary goal is to save you time so that you can leverage the most relevant data to improve your contact center operations, meet KPIs, and provide the best experience possible for your customers.

Commitment to Our Clients 

Our commitment to our clients defines who we are. We go above and beyond to ensure that our clients gain the most value from our speech analytics software from day one. Our Analysts are always happy to collaborate with your QA team to work on the initiatives that matter most to you.

Commitment to Our Community 

Our commitment to fostering relationships extends beyond the business. We value creating positive experiences for our employees, partners, and the community at large. Follow us on social media to learn more about our efforts in the local community .

Leadership 

Meet the Executive Team behind CallFinder.
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Careers 

Check out our job openings and career information. 
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Contact 

Reach out–we’d love to hear from you. 
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Our History

CallFinder is powered by 800response, which was founded in 1990 to provide call tracking and marketing attribution tools to businesses across the U.S. Today, the two companies still share the same office space and the same values. Our shared dedication to our clients shows in everything we do–from our user-friendly speech analytics software to the dedicated support and one-on-one training you get for as long as you work with us. Even if your business grows beyond your wildest expectations, we’ll be right there with you.

Schedule a Demo

See how CallFinder can transform your QA. Book your custom demo today.

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