About Us - CallFinder
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About CallFinder

At CallFinder, we make it easy for businesses to connect with customers and develop highly skilled agents with our AI-fueled automated quality monitoring solutions.

What We Believe

We work hard to be different from our competitors. That's why we see ourselves as your partner when you choose to work with CallFinder. We believe our commitment to our clients is truly what sets us apart from our competitors. As one of the nation’s leading contact center solution providers, we believe that it is our responsibility as well as our privilege to provide the best call quality management software for businesses of all sizes in just about every conceivable industry.
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What we do

Using advanced AI and speech analytics technology, CallFinder offers the most affordable, flexible, and accurate call quality monitoring and call scoring solutions available for contact centers, and businesses across a variety of industries. With CallFinder, you can improve your agents’ performance without increasing your headcount.

Who We Are

Meet the executive team

We have over 30 years of experience in speech analytics and automated call center solutions. Click here to meet the Executive Team behind CallFinder.

Get to know Our Partners

We’re proud of the partner relationships we have developed over the years to provide businesses with professional contact center solutions and consulting services. Learn more.

Explore Job Opportunities

If you’re looking for a fulfilling challenge, working with energetic and talented people in a rewarding and winning environment, check out our open opportunities and apply today!
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Company History

CallFinder is powered by 800response, which was founded in 1990 to provide telecommunications solutions and online marketing tools to businesses throughout the United States. We share 800response’s dedication to our clients, and we show it in everything we do. We don’t just make getting started with our user-friendly, cloud-based technology easy and enjoyable. We’ll continue to provide the training and support you need for however long you use our software solutions. Even if your business grows beyond your wildest expectations, we’ll still be here to provide the call monitoring solutions you need because our software is fully scalable.

Commitment to Our Clients

In addition to providing the best call monitoring services and being committed to our clients’ success, our systems are affordable, flexible and easy to use. When you decide to work with us, you’ll work with a CallFinder Speech Analyst who’ll help your team determine the goals you want to achieve with our technology. We’ll also provide personalized, one-on-one training and advice as long as you are a client.
Learn About Our Managed Client Services
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Give us 15 minutes to show you why CallFinder Stands Above the competition

Fill out the form to schedule a 15-minute demo of CallFinder's Automated Quality Monitoring Solution. One of our experts will show you how to use CallFinder's conversational insights to uncover agent knowledge gaps and reveal coaching opportunities to improve agent performance, transform the customer experience, and drive revenue growth across your entire business.
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