At CallFinder, we help businesses connect with their customers and turn daily interactions into great customer experiences. With CallFinder’s affordable, scalable, automated quality monitoring solution, you’ll develop highly-skilled agents who can identify and solve customer needs and problems. We make it easy for contact centers to automate quality management, drive higher customer satisfaction scores, and achieve business goals in a profitable and competitive business model.
CallFinder’s cloud-based speech analytics technology offers real-time analysis of calls at a dramatically lower cost for implementation, time to value, and support, when compared to premise-based solutions. Schedule a demo today!
With CallFinder, You Can:
- Transcribe, score, and analyze every interaction for 100% visibility.
- Manage agent script compliance & enhance workforce training.
- Analyze and improve business processes to uncover cost savings.
- Improve customer experience and discover revenue opportunities.
Other features include:
- Flexible cloud-delivery, scalable for any business
- No additional hardware or IT resources needed.
- No up-front capital, licenses, costs or software.
- Automated dashboard reports & call transcripts for quick analysis.
- Simple integration with CRM & lead management systems.