Whether your agents work from home or in the contact center, our automated quality monitoring solution processes 100% of agent interactions to reveal insights, performance metrics, and more.
Our pricing is simple and affordable. Scale your account any time to fit your budget, with no changes to your tech stack or costly per-seat license fees.
CallFinder is designed to fully support your QA team and provide stability and scalability to your virtual call center infrastructure and operations, without hiring more staff.
Optimize the CallFinder solution with goal-oriented strategies through ongoing client support from an experienced, assigned CallFinder Analyst.