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Elevate Your CX With CallFinder

CallFinder’s cloud-based speech analytics and automated call center monitoring solution gives QA Managers the ability to quickly identify key metrics to help improve call center performance and elevate the customer experience.

  • Monitor 100% of your calls and eliminate manual call monitoring.
  • Increase customer satisfaction levels to boost referrals and brand loyalty.
  • Ensure script compliance and improve agent training.
  • Reduce call times and increase first-call resolution metrics to improve CX.