Are you Driving Revenue or Driving Attrition?
Transform the Customer Experience
Customer experience is the main differentiator between you and your competitors. This white paper demonstrates how an automated quality monitoring solution is essential to ensuring customer loyalty, while reducing cost in the contact center.
Powerful. Affordable. Easy.
Why Choose CallFinder
A dedicated Analyst will help you create and understand your scorecards and transcriptions from set-up through deployment and beyond.
Our pricing is simple and affordable. Scale your account any time to fit your budget. No per-seat license fees & unlimited user access.
Eliminate manual monitoring and gain a comprehensive understanding of how your agents are performing with our automated call scoring.
Quickly read and search the transcriptions of every agent-customer interaction to understand your customers and elevate their experience.
Our powerful transcription engine uncovers sentiment trends within calls to help improve agent performance and reduce churn.
Easily get the data you need to improve business strategies with customizable reports, limitless exports, and direct CRM data feeds.