Are you are looking to gain business intelligence, increase company (or department) revenues, control costs, or diminish the overall risk of your company?
If you answered “yes” to any of those, then you have identified that you need a call recording and speech analytics solution to improve your company’s operations and success.
Until recently, only large enterprises, contact centers and government agencies could afford call recording with speech analytics.
CallFinder has developed an affordable Web-based solution, making call recording and speech analytics more widely available because there is no software or hardware installation required. With a small investment in training time, you will be up and running. Your business can immediately start mining customer conversations for keywords and phrases that will provide insights into all areas of the business that take on a customer-facing role.
Start hearing, categorizing, and analyzing what your customers are saying with CallFinder. Contact a Speech Analytics Specialist to request a free trial, receive a white paper on business challenges you can overcome, and learn more about this affordable Web-based solution.