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Solutions > By Industry > Transportation
Transportation & Logistics Industry
Scalable, Affordable, Quality Management and Customer Interaction Analytics for Your Transportation Company
Gain Driver Insights To Improve Efficiency & Lower Overhead
Interaction with customers is an essential part of any organization. Regardless of what industry you’re in, speech analytics will help analyze 100 percent of your business-customer interactions, making it easy for you to extract business intelligence to identify operational, or employee specific issues that may need to be addressed. Learn how to improve CX, lower overhead, and more!
Cost-Saving Insights
Fuel Is A Primary Cost In The Transportation Industry. Minimize Drive Time, Idle Time, And Fuel Costs By Training Drivers To Make Quick, Efficient Deliveries.
100% Visibility Into Interactions
Obtain real-time communication insights from interactions with suppliers, partners, and customers to meet growing customer expectations.
Automated Reporting
Don’t get stuck manually hunting down information to speculate a wide range of CX issues. Reduce costs and better manage service, labor, and resources.
Transcription & Call Scoring
Transcribe, score, and analyze every call for employee training purposes with CallFinder’s automated scorecards and searchable transcriptions.
Managed Client Services
Optimize the CallFinder solution to meet your business goals with ongoing client support from a dedicated, assigned CallFinder Analyst.
Schedule a Demo
See how CallFinder can transform your QA. Book your custom demo today.
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