Instant Access to Market Intelligence
CallFinder’s advanced speech analytics technology provides instant access to market intelligence. You’ll gain a wealth of knowledge to help you understand organization’s position in the market and know your customers’ preferences. Optimize marketing campaigns and promotions in near real-time and maximize marketing spend. Gather information from 100 percent of inbound phone calls with automated call monitoring and scoring for an accurate representation of how customers are responding to your business.
Voice of the Customer
Create marketing goals. Track your marketing and ad campaign performance with speech analytics technology to set actionable, realistic goals.
Improve products and services. Gain insights on customer behaviors and purchasing trends for all of your products and services with near real-time data from daily customer conversations.
Maximize your marketing budget. Extract marketing performance insights directly from customer calls at a much lower cost, and with more immediacy, than traditional market research.
CallFinder’s automated call monitoring software can help your marketing department measure campaign effectiveness based on direct customer feedback, elevate brand awareness, identify successful promotions, and know customer preferences to increase the effectiveness of your marketing efforts and drive new revenue.