Kate R


Watch CallFinder Webinars

Amplifying the Value of Customer Analytics: Q&A with Contact Center Week, CallFinder and Case Study with RoadVantage

with Frank Diaz of RoadVantage

Improving Customer Experience Through Agent Training & Development in an Increasingly Complex Contact Center Environment

with Kathleen Peterson of PowerHouse Consulting


Getting Started with Speech Analytics

with Chris Lawson of Lawson Concepts

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Driving Sales with Speech Analytics

with Shannon Gronemeyer of Customer Centered Strategies

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Assess your Agent Customer Analytics to Improve Performance

Extract Business Intel from Customer Conversations

Access & Structure Voice of Customer Data

Goodbye Tradition Quality Assurance