Kate R

Webinars

Watch CallFinder Webinars

Improving Customer Experience Through Agent Training & Development in an Increasingly Complex Contact Center Environment

with Kathleen Peterson of PowerHouse Consulting

 


Getting Started with Speech Analytics

with Chris Lawson of Lawson Concepts

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Driving Sales with Speech Analytics

with Shannon Gronemeyer of Customer Centered Strategies

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Assess your Agent Customer Analytics to Improve Performance


Extract Business Intel from Customer Conversations


Access & Structure Voice of Customer Data


Goodbye Tradition Quality Assurance