If you’re researching a new speech analytics / audio mining solution, there are several delivery methods to consider; cloud-based and software with hardware technologies.
Software with hardware solutions require a lot of manual management to implement and maintain, along with considerable capital investment.
On the flip side, cloud-based solutions offer many benefits, from lower financial investments, real-time data, with faster processing times.
Here is a short list of the benefits of implementing a cloud-based solution. Compare this to purchasing software and hardware solutions and see which is the better option for you.
Benefits of Cloud-based Speech Analytics Technology:
- Real-time automated listening to 100% of call recordings
- No software or hardware investment
- Simple, intuitive web-based interfaces
- Affordable monthly investment
- Ability to react quicker to problems and opportunities
- Access to 100% of the calls to mine for the keywords and phrases that matter
To learn more about our cloud-based speech analytics solution, contact us today to set up a short free demo of the CallFinder user interface with a CallFinder Specialist.
