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  • Product

        • The CallFinder Solution

          CallFinder proudly offers game-changing, automated tools that serve as the foundation to many of our clients’ QA programs. Learn how automating your call reviews increases efficiency in the call center while empowering your entire QA team to be proactive rather than reactive.

        • Learn More

        • SPEECH ANALYTICS

        • Artificial Intelligence
        • CallFinder Coaching
        • Conversation Intelligence
        • How it Works
        • Implementation
        • Integrations
        • Pricing

        • FEATURES

        • Managed Client Services
        • Automated Scorecards
        • Automated Call Transcriptions
        • CallFinder Analytics Reporting
        • Sentiment Analysis
        • Emotion Analysis
        • Silence & Overtalk
  • Solutions

        • Why Callfinder?

          CallFinder offers speech analytics solutions for any contact center in any industry. Our customized solutions help you increase efficiency and improve QA processes with flexible pricing plans to fit your specific needs and your budget.

        • Learn More

        • BY INDUSTRY

        • Credit Unions
        • Crisis Centers
        • Collections
        • Education
        • Healthcare
        • Insurance

        • BY BUSINESS NEED

        • Agent Script Compliance
        • Automated Call Quality Monitoring
        • Call Center Performance
        • Customer Experience
        • Marketing Strategy
        • Sales Effectiveness
  • Customers

        • Our Case Studies

          Explore our case studies to learn how CallFinder helps businesses drive more revenue with insights gathered from our advanced speech analytics technology.
        • Learn More

        • Our Testimonials

          Here’s what our clients are saying about how they improved their businesses and customer experiences with CallFinder.
        • See Testimonials
  • Resources
        • Check out our collection of resources to learn how our speech analytics solution informs agent coaching programs to enhance contact center operations and ultimately the customer experience.
        • Learn More
        • Blog
        • Brochures
        • eBooks
        • White Papers
        • Videos
        • Glossary
        • FAQ
  • Company

        • Our Company

          CallFinder is a speech analytics solution specialist. Unlike some CCaaS providers, speech analytics is the only solution that we offer. This allows us to focus 100 percent on improving the call review, call monitoring, and quality assurance processes for contact centers across various industries.
        • Learn More
        • Leadership
        • Partners
        • Careers
        • Contact
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  • Product

        • The CallFinder Solution

          CallFinder proudly offers game-changing, automated tools that serve as the foundation to many of our clients’ QA programs. Learn how automating your call reviews increases efficiency in the call center while empowering your entire QA team to be proactive rather than reactive.

        • Learn More

        • SPEECH ANALYTICS

        • Artificial Intelligence
        • CallFinder Coaching
        • Conversation Intelligence
        • How it Works
        • Implementation
        • Integrations
        • Pricing

        • FEATURES

        • Managed Client Services
        • Automated Scorecards
        • Automated Call Transcriptions
        • CallFinder Analytics Reporting
        • Sentiment Analysis
        • Emotion Analysis
        • Silence & Overtalk
  • Solutions

        • Why Callfinder?

          CallFinder offers speech analytics solutions for any contact center in any industry. Our customized solutions help you increase efficiency and improve QA processes with flexible pricing plans to fit your specific needs and your budget.

        • Learn More

        • BY INDUSTRY

        • Credit Unions
        • Crisis Centers
        • Collections
        • Education
        • Healthcare
        • Insurance

        • BY BUSINESS NEED

        • Agent Script Compliance
        • Automated Call Quality Monitoring
        • Call Center Performance
        • Customer Experience
        • Marketing Strategy
        • Sales Effectiveness
  • Customers

        • Our Case Studies

          Explore our case studies to learn how CallFinder helps businesses drive more revenue with insights gathered from our advanced speech analytics technology.
        • Learn More

        • Our Testimonials

          Here’s what our clients are saying about how they improved their businesses and customer experiences with CallFinder.
        • See Testimonials
  • Resources
        • Check out our collection of resources to learn how our speech analytics solution informs agent coaching programs to enhance contact center operations and ultimately the customer experience.
        • Learn More
        • Blog
        • Brochures
        • eBooks
        • White Papers
        • Videos
        • Glossary
        • FAQ
  • Company

        • Our Company

          CallFinder is a speech analytics solution specialist. Unlike some CCaaS providers, speech analytics is the only solution that we offer. This allows us to focus 100 percent on improving the call review, call monitoring, and quality assurance processes for contact centers across various industries.
        • Learn More
        • Leadership
        • Partners
        • Careers
        • Contact