CallFinder

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Powerful. Scalable. Easy.

At CallFinder, you pay only for what you need. You can scale your account at any time to fit your budget.* Starting as low as $600.

  • Affordable cloud-based speech analytics and call scoring platform
  • One-on-one training & product support with our MyAnalyst service
  • Automated scorecards per call, individual agent, and by agent team
  • Scorecard summary reports and data exports
  • Executive snapshot of top KPIs, such as average number of calls and call duration
  • Call transcriptions and sentiment analysis
  • Processing of up to 100% of inbound and outbound recordings
  • No per-seat license costs
  • Unlimited users, 24/7 access to user-friendly, online dashboard

*Pricing may vary based on monthly hours of recordings.

Product Comparison

FeaturesCallFinder ViewCallFinder Acuity
Speech Analytics
Speech-to-Text Transcription
Transcription Search
Transcription Dashboard
Automated Call Scorecards
Automated Team Scorecards
Automated Agent Scorecards
Sentiment Analysis
Emotion Detection
Silence Detection
Overtalk Detection
Multi-Language Support
Analytics Dashboard
Custom Reports
Search Statistics
Filtering
Tagging
CRM Integrations
Contact Center Software Integrations
Managed Client Services*
Unlimited Account Users
Data Exports
FeaturesCallFinder ViewCallFinder Acuity

*Fees apply for CallFinder View.