Speech Analytics for Any Business Challenges
CallFinder helps businesses and organizations in all industries reach their business objectives. We do this by providing insights into your most valuable asset–your customers.
Customer Experience Management
Gain 100% visibility into the customer experience and use insights to coach agents on CX skills.
Automated Call Quality Monitoring
Automate quality monitoring processes with CallFinder to save time and meet the demands of the modern contact center.
Agent Script Compliance
Quickly identify non-compliant agents to mitigate risk and improve call center scripts and agent training programs.
Call Center Performance
Track agent performance and KPIs, optimize call reviews, and improve the metrics that matter to your call center.
Marketing Strategy Optimization
Gain market intelligence and optimize marketing campaigns so that you can maximize your ROI and increase revenue.
Measure Sales Effectiveness
Monitor agent calls for sales effectiveness to improve call scripts, and coach your agents to close more deals and drive revenue.