Easily assess your Quality Assurance process with a no-risk trial of CallFinder's automated quality monitoring solution. Discover conversational insights, get unbiased scorecards of agent performance and more.
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There’s no risk, and no long-term commitment to trial CallFinder. Complete the information here, talk to us about your business, and sit back and gain Conversational insights within agent-customer interactions, 100% automatic visibility into agent performance, call transcriptions with sentiment analytics and more!
CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights such as sentiment, silence, and overtalk detection.
Our easy-to-use solution helps businesses with both contact-center and remote agents automate quality monitoring to improve agent performance and provide a superior customer experience.
CallFinder offers usage-based scalable solutions designed to meet your companies’ quality management needs and budget requirements. Optimize quality monitoring with CallFinder’s automated scorecards, call transcription, sentiment analysis, and more.
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Automated Agent ScorecardsSearchable Call TranscriptionsSentiment & Emotion AnalysisSilence & Overtalk DetectionReal-Time Customized ReportsManaged Client Services
Affordable SaaS SolutionNo CapEx NecessaryScalable to Business NeedsFlexible Usage-based Pricing. No Per-Seat FeesUnlimited Account Users
A dedicated Analyst will help you create and understand your scorecards and transcriptions from set-up through deployment and beyond.
Our pricing is simple and affordable. Scale your account any time to fit your budget. No per-seat license fees & unlimited user access.
Eliminate manual monitoring and gain a comprehensive understanding of how your agents are performing with our automated call scoring.
Quickly read and search the transcriptions of every agent-customer interaction to understand your customers and elevate their experience.
Our powerful transcription engine uncovers sentiment trends within calls to help improve agent performance and reduce churn.
Easily get the data you need to improve business strategies with customizable reports, limitless exports, and direct CRM data feeds.