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Take A No-Risk Trial Today

Easily assess your Quality Assurance process with a no-risk trial of CallFinder’s automated quality monitoring solution. Discover conversational insights, get unbiased scorecards of agent performance and more.

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Strategic Partners

Automated Quality Management

The CallFinder Advantage

See CallFinder In Action With Your Call Data

There’s no risk, and no long-term commitment to trial CallFinder. Complete the information here, talk to us about your business, and sit back and gain Conversational insights within agent-customer interactions, 100% automatic visibility into agent performance, call transcriptions with sentiment analytics and more!

Save Time & Money With Automated Quality Monitoring Tools

CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights such as sentiment, silence, and overtalk detection.

Drastically Improve QA Process

Our easy-to-use solution helps businesses with both contact-center and remote agents automate quality monitoring to improve agent performance and provide a superior customer experience.

Custom Solutions To Fit Your Contact Center Needs

CallFinder offers usage-based scalable solutions designed to meet your companies’ quality management needs and budget requirements. Optimize quality monitoring with CallFinder’s automated scorecards, call transcription, sentiment analysis, and more.

Custom AQM Solution

Automated Agent Scorecards

Searchable Call Transcriptions

Sentiment & Emotion Analysis

Silence & Overtalk Detection

Real-Time Customized Reports

Managed Client Services

Affordable SaaS Solution

No CapEx Necessary

Scalable to Business Needs

Flexible Usage-based Pricing

No Per-Seat Fees

Unlimited Account Users

CallFinder Speech Analytics

Why Choose CallFinder

Managed Services

Expert Advice & Ongoing Support
A dedicated Analyst will help you create and understand your scorecards and transcriptions from set-up through deployment and beyond.


Flexible, Usage-Based Pricing
Our pricing is simple and affordable. Scale your account any time to fit your budget. No per-seat license fees & unlimited user access.


Agent & Team Scorecards
Eliminate manual monitoring and gain a comprehensive understanding of how your agents are performing with our automated call scoring.

Call Transcription

Turn Call Recordings Into a Valuable Resource
Quickly read and search the transcriptions of every agent-customer interaction to understand your customers and elevate their experience.

Sentiment Analysis

Easily Identify Common Pain Points
Our powerful transcription engine uncovers sentiment trends within calls to help improve agent performance and reduce churn.

Custom Reports

Customized Reports & Data Exports
Easily get the data you need to improve business strategies with customizable reports, limitless exports, and direct CRM data feeds.