No-Risk Trial of CallFinder - CallFinder No-Risk Trial of CallFinder - CallFinder

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Easily assess your Quality Assurance process with a no-risk trial of CallFinder's automated quality monitoring solution. Discover conversational insights, get unbiased scorecards of agent performance and more.

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Our Partners

Automated Quality Management

The CallFinder Advantage

See CallFinder in Action With Your Call Data

There’s no risk, and no long-term commitment to trial CallFinder. Complete the information here, talk to us about your business, and sit back and gain Conversational insights within agent-customer interactions, 100% automatic visibility into agent performance, call transcriptions with sentiment analytics and more!

Save Time & Money with Automated Quality Monitoring Tools

CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights such as sentiment, silence, and overtalk detection.

Drastically Improve QA Process

Our easy-to-use solution helps businesses with both contact-center and remote agents automate quality monitoring to improve agent performance and provide a superior customer experience.

Custom Solutions to Fit Your Contact Center Needs

CallFinder offers usage-based scalable solutions designed to meet your companies’ quality management needs and budget requirements. Optimize quality monitoring with CallFinder’s automated scorecards, call transcription, sentiment analysis, and more.

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Custom AQM Solution

Automated Quality Monitoring

Automated Agent Scorecards
Searchable Call Transcriptions
Sentiment & Emotion Analysis
Silence & Overtalk Detection
Real-Time Customized Reports
Managed Client Services

Easy to Use Software

Affordable SaaS Solution
No CapEx Necessary
Scalable to Business Needs
Flexible Usage-based Pricing.
No Per-Seat Fees
Unlimited Account Users

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CallFinder Speech Analytics

Why Choose CallFinder

Managed Services

Expert Advice & Ongoing Support

A dedicated Analyst will help you create and understand your scorecards and transcriptions from set-up through deployment and beyond.

Affordable Pricing

Flexible, Usage-Based Pricing

Our pricing is simple and affordable. Scale your account any time to fit your budget. No per-seat license fees & unlimited user access.

Automated Scorecards

Agent & Team Scorecards

Eliminate manual monitoring and gain a comprehensive understanding of how your agents are performing with our automated call scoring.

Call Transcription

Turn Call Recordings Into a Valuable Resource

Quickly read and search the transcriptions of every agent-customer interaction to understand your customers and elevate their experience.

Sentiment Analysis

Easily Identify Common Pain Points

Our powerful transcription engine uncovers sentiment trends within calls to help improve agent performance and reduce churn.

Custom Reports

Customized Reports & Data Exports

Easily get the data you need to improve business strategies with customizable reports, limitless exports, and direct CRM data feeds.

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