Kate R

Free Assessment

Free Assessment of YOUR Agent-Customer Conversations from CallFinder

More is being demanded of businesses and contact centers than ever before to deliver an optimal customer experience, to differentiate, to stay relevant, and to remain competitive and profitable.

Are your business, your contact center, and your agents providing an exceptional customer experience? Are your agents handling customer calls the best they can? Are you missing out on making sales and generating more revenue?

Find out with a free assessment of the content of your calls from CallFinder.

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About Your Free Assessment from CallFinder

We make your assessment easy for you:

  1. Send your audio files.
  2. CallFinder will process and analyze spoken content in those recordings.
  3. CallFinder Specialists will deliver top-level insights based on CallFinder’s analysis.

The entire assessment process takes just a few days to deliver results.

What a No-Cost Assessment from CallFinder Delivers

A free assessment of the content of YOUR calls with YOUR customers is much more than a product demonstration; it’s an analysis of the voice of YOUR customers. Send us your audio files and we’ll deliver a snapshot of what your customers are experiencing when they call your company, along with business insights based on what your customers and agents are saying.

Simply provide 100 hours of your call recordings. We will process the audio files through the CallFinder speech analytics engine, and provide you with a report and consultation of our findings.