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Maximize Efficiency

At CallFinder, our cloud-based speech analytics solution extracts the data you need to drive strategic growth by enhancing customer service, increasing sales effectiveness and monitoring employee performance.

Identify Objectives

When you know what products and services people are calling about, the main problems they face and their level of satisfaction, you can easily identify trends and shift your approach to maximize the opportunities.

Deliver Insights

Rather than manually spending hours reviewing call data, CallFinder automatically scans all calls, finds the important ones, extracts the insights and delivers answers in minutes to the appropriate person.

We have been working with CallFinder to use their call recording and analytics solution to monitor levels of script compliance, appointment setting success rates, and identify training opportunities for our agents. Our experience so far has shown that not only is the technology easy to implement and start using to mine for keywords and phrases, CallFinder also has a finely tuned and exceptional on-boarding process. The CallFinder Specialists we work with are highly professional, enthusiastic and intelligent, and they have our full confidence. We work with many cloud-based technology providers and the CallFinder team easily outshines them with their attention to detail and accessibility. I know they are committed to working with us to identify our goals for the technology, and put it to work to for us so we can effectively analyze thousands of conversations that we're having every day with our customers.
Director of Operation's Healthcare Industry
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Affordable Call Recording

We Make Call Recording and Speech Analytics Affordable

CallFinder is an innovative call recording and speech analytics software application that allows small to medium-sized businesses easily record and analyze customer conversations to generate more business, retain customers, work more effectively and gather critical business intelligence.

Learn More About Us

Download our Free White Papers

We understand that education plays a vital role in the successful research and implementation of a speech analytics solution, and we're here to help make it easier. Access our library of free resources to learn more about CallFinder's solutions, and how speech analytics will help you improve business performance.

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