Work More Effectively

Optimize operational efficiencies and improve productivity.

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Retain Your Customers

Capture the customer experience with call recordings – quickly locate satisfied or disappointed customers.

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Gather Critical Business Intelligence

Monitor recorded calls for customer satisfaction, competitor intelligence, and analysis of market trends.

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Generate More Business

Assess business drivers, like promotions or advertising campaigns.

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Free Trial of CallFinder

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Capture the Customer Experience with Web-based Solutions to Record, Search, and Analyze Conversations Between Customers and Agents

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Walk-in Tubs Company

CASE STUDY: Company in Minnesota Uses Speech Analytics to Drive Training Initiatives and Improve the Client Experience

Easily Discover the Conversations

CallFinder® is an innovative call recording and speech analytics application for small and medium-sized businesses. This powerful business intelligence software provides call recording and searches your customer conversations in real time to gather critical call monitoring information so you can work more effectively. Improve your call quality monitoring capability with advanced contact center technology today.

How CallFinder Helps Businesses

Every day businesses miss opportunities to discover the critical intelligence hidden within phone conversations. CallFinder contact center monitoring software easily and affordably searches call recordings for specific keywords and phrases within these conversations, which allows businesses to capture the customer experience, uncover valuable leads, react quickly to problems and opportunities, and ensure script compliance. Learn how CallFinder speech analytics software will benefit your business.

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How to Get CallFinder

Until recently, only large enterprises, contact centers and government agencies could afford call recording with speech analytics. CallFinder’s mission is to bring this increasingly valuable call monitoring technology to small and medium-sized businesses, keeping call recording and analysis simple, affordable and timely. Start discovering conversations with call monitoring software today.

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