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Every phone call with your customers contains valuable but unstructured Voice of Customer data. CallFinder quickly scans thousands of phone conversations in a systematic way, so that actionable trends begin to emerge, ultimately transforming unstructured, unleveraged data into actionable business insights that will help you improve the customer experience and ultimately have a positive impact on bottom line revenue.
Companies and call centers looking to improve the customer experience are using speech analytics technology to capture business intelligence relevant to all areas of their business, including Sales, Customer Service, Marketing, Operations, and more. Listening to what your customers want and using those insights to improve the customer experience WILL have a direct impact on the bottom line. Discover how business are using speech analytics today to stay on top of their game.
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We've been in the telecommunications business for more than 25 years, worked with thousands of businesses, and have routed and recorded many thousands of phone calls. When you work with us you'll get an affordable and flexible speech analytics solution, including call recordings for 100% of your inbound calls, an intelligent phoneme based search engine, and one-on-one account management and onboarding with a CallFinder Specialist.
How CallFinder Works
CallFinder is an innovative call recording and speech analytics software application that allows small to medium-sized businesses easily record and analyze customer conversations to generate more business, retain customers, work more effectively and gather critical business intelligence.Learn More About Us
We understand that education plays a vital role in the successful research and implementation of a speech analytics solution, and we're here to help make it easier. Access our library of free resources to learn more about CallFinder's solutions, and how speech analytics will help you improve business performance.Download
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