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CallFinder + Verve: Increase Member Satisfaction With More Coaching

September 06, 2022 by Ashley Watson

Verve Service Center Manager, Cheryl Beams explains how CallFinder monitors and scores hundreds of daily calls that flow through the call center for the credit union’s 20 locations. Watch to learn how CallFinder has made it possible for Beams and her team to focus on coaching and react quickly to call trends.