CallFinder Proof of Concept - CallFinder CallFinder Proof of Concept - CallFinder

No-Cost Proof of Concept

Are you challenged with developing a more efficient quality assurance process, evaluating agent performance, and improving the customer experience? Take advantage of CallFinder's free trial!

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Please answer the questions below so that we can get to know you and your company.

  • Your Information

  • Your Monitoring Needs

  • Your Agents

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Our Partners

Automated Quality Management

The CallFinder Advantage

Save Time & Money with Automated Quality Monitoring Tools

CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights such as sentiment, silence, and overtalk detection.

Drastically Improve QA Processes

Our easy-to-use solution helps businesses with both contact-center and remote agents automate quality monitoring to improve agent performance and provide a superior customer experience.

Custom Solutions to Fit Your Business Intelligence Needs

CallFinder offers scalable, cloud-based solutions designed to meet your companies’ quality management needs and budget requirements. Optimize quality monitoring with CallFinder’s automated scorecards, call transcription, sentiment analysis, and more.

See CallFinder in Action Using Your Own Call Data

There’s no commitment or cost to take advantage of this proof of concept. Just a bit of your time to complete the information here, talk to us about your business, and to send some call recordings for us to process. Then, sit back and wait for the analysis and reports. It’s easy for you, and you’ll gain so much. You’ve got nothing to lose!

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Custom AQM Solution

What's Included

Automated Quality Monitoring

Automated Agent Scorecards
Searchable Call Transcriptions
Sentiment Analysis
Real-Time Custom Reports
Managed Client Services

Easy to Use Software

Affordable SaaS Technology
No Hardware Required
Contact Center Integrations
Direct CRM Data Feeds
Unlimited Account Users

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CallFinder Speech Analytics

Why Choose CallFinder

Managed Services

Expert Advice & Ongoing Support

A dedicated Analyst will help you create and understand your scorecards and transcriptions from set-up through deployment and beyond.

Affordable Pricing

Flexible, Usage-Based Pricing

Our pricing is simple and affordable. Scale your account any time to fit your budget. No per-seat license fees & unlimited user access.

Automated Scorecards

Agent & Team Scorecards

Eliminate manual monitoring and gain a comprehensive understanding of how your agents are performing with our automated call scoring.

Call Transcription

Turn Call Recordings Into a Valuable Resource

Quickly read and search the transcriptions of every agent-customer interaction to understand your customers and elevate their experience.

Sentiment Analysis

Easily Identify Common Pain Points

Our powerful transcription engine uncovers sentiment trends within calls to help improve agent performance and reduce churn.

Custom Reports

Customized Reports & Data Exports

Easily get the data you need to improve business strategies with customizable reports, limitless exports, and direct CRM data feeds.

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