6 Business Challenges You Can Tackle With Speech Analytics
Realizing the critical nature of delivering positive experiences to customers, and how quality care contributes directly to a company’s bottom line, great strides are taking place in the technology sector to provide companies of all sizes with the tools they need to easily and precisely[...]
6 Reasons to Add Speech Analytics to Your 2013 Business Strategy
Customer experience is the key differentiator between your company and a competitor How do you make sure you are delivering the best possible customer experience, on every call Speech analytics is how Our affordable cloud-based solution allows you to search and analyze the content of every[...]
Contact Center Monitoring: Customer Complaints can be Blessings in Disguise
Learn how to use CallFinder’s speech analytics solutions to uncover and improve areas of weakness in your organization.
The Benefits of Real-time Call Data
Why Do You Need Real-time Call Tracking Reports What are the benefits of having real-time call data in your hands Benefits to You: Immediate knowledge of who is responding to advertising campaigns Instant notification when incoming calls go unanswered, and[...]