Morgan Pulitzer, Author at CallFinder - Page 9 of 47

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3 Tips To Ensure Customer Happiness With Speech Analytics

Ensure customer happiness with speech analytics, and your business will be successful You’ve probably heard the age-old philosophical conundrum: If a tree falls in the forest, and nobody is around to hear it, does it make a sound  Well here’s a similar query: If a company has a product, and[...]

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3 Call Center Technology Trends To Watch In 2017

It’s the start of another new year, which means people all across the country are making resolutions to become the best versions of themselves But it’s not just people; even businesses are looking at ways they can improve And one area that is being meticulously scrutinized is a company’s[...]

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