case-studies

CallFinder Case Studies

Proven Results From Speech Analytics Software

Many facets of your business can benefit from call recording and search capabilities that give you the ability to mine the audio of your recorded conversations to capture the customer experience. Don’t take our word for it though — read through the case studies listed below and at the right, and hear what our customers have to say!

CASE:
National Tubs Company Uses Speech Analytics to Improve Training & Client Experience
CallFinder Delivers the Business Intelligence Needed to Implement Change

CASE:
Maker of Home Care Products for Seniors Uses Call Recording With Speech Analytics to Improve Call Center Performance
CallFinder Easily Identifies Agent Script Compliance, Training Opportunities, and Customer Objections

CASE:
Oral Surgery Practice Improves the Patient Experience with CallFinder
Cloud-based Speech Analytics Technology Uncovers Employee Coaching and Scripting Opportunities


CallFinder speech analytics is the newest research technique that allows businesses to implement call monitoring and delve into the details of customers’ wants and needs. With CallFinder call monitoring and speech analytics software, you will:

  • Generate more business
  • Retain customers
  • Work more effectively
  • Gather critical business intelligence

 

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